Shipping policy

Processing and cutoff. Same-day and next-day shipping is standard. Orders placed before 11:00 AM ET, Monday–Friday, ship the same business day. Orders placed after 11:00 AM ET, or on weekends or holidays, ship the next business day.

Carrier and transit times. Standard Ground orders ship via UPS from Greenville, SC. Transit times depend on your location (see the UPS Ground transit map in our FAQ) and are not guaranteed.

Shipping rates. Shipping costs are calculated at checkout based on your order and delivery address.

Special-order and dropship items. Some items, such as special-order hand trucks and uniform banner stands, ship directly from the manufacturer and have longer lead times, which are noted on the product page.

Local pickup. Pickup is available at 2819 Wade Hampton Blvd, Suite B101, Taylors, SC 29687, Monday–Friday, 9:00 AM–1:00 PM and 3:00 PM–4:00 PM. Pickups aren't available between 1:00 and 3:00 PM.

  1. Email help@equipready.com to request a pickup date and time.
  2. Wait for confirmation before arriving.
  3. Bring your order number or confirmation.
  4. Let us know if you need to reschedule or will be late.

All pickup times are subject to availability.

Shipping area. We currently ship to addresses in the United States only.

Address accuracy. Please make sure all shipping and delivery information you provide at checkout is accurate and up to date. Equip isn't responsible for orders delayed or lost because of an incorrect address, and re-shipping charges may apply.

Damaged in transit. If your package arrives damaged, email help@equipready.com with photos and your order number within 7 days of delivery. See our Refund Policy.