Frequently Asked Questions

YES! Same day and next day shipping is standard

Orders placed before 11am ET, Monday-Friday, will ship same day. All orders placed after 11am ET will ship the next business day.

How long will it take for my order to get to me?

Standard Ground orders will ship via UPS. Transit times are below, which are not guaranteed.

UPS Ground Map

What is the refund policy?

We strive to ensure your complete satisfaction with every purchase. If you wish to return an item, a return request must be submitted within 14 days of delivery to be eligible for a refund.

To qualify for a return, all items must be unused and in their original condition. A 10% restocking fee will be applied to all approved returns. Returns that do not meet these requirements, or that are requested after the 14-day return window, may not be accepted.

Important: Please ensure that all shipping and delivery information provided at the time of purchase is accurate and up to date.

Picking your order up?

Available Pickup Hours

Monday–Friday
9:00 AM–1:00 PM
3:00 PM–4:00 PM

How to Schedule

Contact help@equipready.com to request a pickup date and time.
Wait for confirmation before arriving.
Bring your order number or confirmation.
Please notify us if you need to reschedule or will be late.

Please note: Pickups are unavailable between 1:00 PM and 3:00 PM. All pickup times are subject to availability.

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Frequently Asked Questions